Respond to the following in 200 to 300 words:
Identify at least four symptoms of groupthink present in the case study.
What specific actions in the case study exemplify these symptoms?
What steps can the members of the group take to ensure that this situation does not occur in the future?
If Mark and Betty had been determined to have their views acknowledged, how might they have used minority influence to have the rest of the team reconsider their position?