Problem
According to this: The Nut House, a local retail store in a suburban mall, sold fresh roasted nuts, homemade potato chips, candies from all over the world and donuts. Elinor Smith, the owner, hired Lee, a new high school graduate, as summer help. Monday morning, the first day on the job, Lee said, "Oh Mrs. Smith, thank you so much for giving me a chance to work! And I love this store! My mom has used your chips and nuts for her women's group parties for years! I love those green ones. What are they called?" Mrs. Smith smiled, "Pistachios, Lee. Welcome to The Nut House. I am glad you are here. There is plenty of work to keep you busy. Let's start with cleaning the glass cases." The day went quickly as Mrs. Smith showed Lee how to clean glass display cases, how to sweep and mop the floors, how to care for the fryers and warming trays. Lee followed Mrs. Smith around and did what Mrs. Smith showed her to do, repeating her actions. If Lee did not do a task correctly, Mrs. Smith repeated the action until Lee got it right. They worked side by side, doing the same cleaning tasks, all day. When a customer came in, Mrs. Smith took care of the customer. Then Mrs. Smith and Lee resumed their cleaning. Tuesday, Mrs. Smith watched Lee clean the store. She commented as needed about a missed detail. She reminded Lee of the procedures, twice demonstrating part of the art of glass cleaning. She frequently complimented Lee for doing a task correctly, especially when Lee seemed bored and said, "This is way easy." Wednesday, Mrs. Smith announced, "Would you like to learn the cash register?" Lee gave her a grateful grin, and Mrs. Smith said, "Wash your hands, and stand right here next to me." Lee was much quicker at learning this task than she had been at glass cleaning. Mrs. Smith commented, "You certainly are good with numbers!" Lee grinned, "I am going to major in math in college." The day went easily. At closing time, Mrs. Smith asked, "Do you still have
What should Mrs. Smith do next? Use situational leadership, transactional behaviors, and transformational answers in your discussion. Be specific and provide examples.