Problem
The purpose of this problem is to interview a health care leader that is involved in policy development to better understand their approach around ensuring a quality focus. This can be someone who has a formal leadership role in policy (Senator, Representative, CEO of professional organization or community organization) or a leader in healthcare that has oversight of policy (CNO, Nursing Director, Quality Director, Patient Safety Manager). You may ask any questions you like but should include the following:
1) How do you ensure the right people are at the table to develop a policy?
2) What role does data play when you are developing a policy?
3) Do you use any specific approaches to understand the need for policy (Lean/DMAIC/etc)? If yes, how do you determine when those tools are needed?