Problem: After a slow start in a spare bedroom in his home, an entrepreneur's business flourished. He wondered if he had the necessary talent to ensure its continued suc-cess. The business had grown to 100 employees and then to 200 employees. When the business was small, the entrepreneur could figure out the solutions to problems on a case-by-case basis, but the problems were becoming increasingly complicated.
Question 1: What kinds of practices or procedures will this entrepreneur need to adopt to enable the business to continue to operate successfully?
Question 2: What resources might this entrepreneur use to get good feedback to help him assess his competence and understand the issues his growing business is facing?