Problem
Developing a Mission statement can help both the team and the larger organization identify the goals and purposes of the PI initiative.
The team's Mission statements should answer the five questions listed in the textbook on page 58 regarding mission statements. The following is an example of a mission statement. Using the sample mission statement below, answer the questions or explain that the statement doesn't answer them.
Mission Statement:
Evaluate hospital laboratory services for patients with regard to safety issues, error-reduction processes, and delivery of services while maintaining 94% compliance with these services.
• What process is to be improved?
• For whom is the process performed?
• What products does the process produce?
• What is not working with the current process?
• How well must the process function?