Problem: Innovation
What is the most inventive or innovative thing you've done? It doesn't have to be something that's patented. It could be a process change, product idea, a new metric or customer facing interface - something that was your idea. It cannot be anything your current or previous employer would deem confidential information. Please provide us with context to understand the invention/innovation. What problem were you seeking to solve? Why was it important? What was the result? Why or how did it make a difference and change things?
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.