1. What pitfall should Type-B personalities avoid?
a. doing all a group's work to stay ahead of a deadline
b. allowing slackers to get away with doing next to nothing
c. controlling every aspect of a project
d. covering for an absent employee
2. Chris works at an IT company in the customer service department. At his job, Chris is constantly picked on by the IT technicians who make fun of his lack of technical knowledge. This is an example of
a. workplace belligerence.
b. workplace bullying.
c. singling out.
d. workplace mobbing.
3. Which of the following is true about technological boundaries?
a. Increased technological communication does not allow us to move as freely as before.
b. Technology has increased our work-related tasks and maintenance.
c. Technology has grown more confusing in recent times.
d. The amount of data we can carry has decreased.
4. _____________ has the consequence of allowing people to take their worries about work home with them.
a. Computers
b. E-mail
c. The Internet
d. Meetings