Problem:
Prior to the pandemic, many organizations were not too keen on remote work, but the pandemic pushed organizations to reconsider all aspects of the workplace. Zoom was an organization that was catapulted onto the platform of being the go-to meeting platform and as demand surged, the organization experienced staggering growth. Read the assigned readings and explain what organizations can learn from Zoom about driving resilience, and agility during a crisis? What shifts are also needed to build adaptability after the crisis? Reflect on your organization (one you work for or one you have researched) and explain which leadership change principles were absent and which were applied to support employees during a crisis? Textbooks Burke, W. W. (2024). Organization change: Theory and practice (6th ed.). SAGE Publications. • Chapters 13, 14, and 15 Articles Bond, S. (2021, March 19). A pandemic winner: How Zoom beat tech giants to dominate video chat. NPR. Harter, J., & Wigert, B. (2025, March 11). The post pandemic workplace: The experiment continues. Gallup. Need Assignment Help?