What may motivate or affect the decisions of street-level


1. Describe Netflix's business model in present times. What is the firm focused on today vs. "yesterday?" What are they encouraging their customers to do? What platforms are supported?

2. What may motivate or affect the decisions of street-level implementers?

3. What are the advantages and disadvantages of administrative discretion?

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Operation Management: What may motivate or affect the decisions of street-level
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