Henry is the day shift nursing supervisor and has worked on this medical unit for 8 years. His bedside manner is pleasant but his behavior towards his peers is disturbing. He appears sad and angry, replies to staff with short, curt answers, and intimidates them. He believes that things should be done his way and nothing else. You are newly hired as a charge nurse and staff is asking to be transferred.
What management theory is Henry illustrating and why?
Which theory would be more beneficial and why?
How would you as the manager/leader help to build Henry's managerial skills?