What knowledge skills and abilities are required for the


You are the regional HR director of the restaurant chain (e.g., Ruby Tuesday’s or TGI Fridays) and responsible for recruiting all staff for the restaurants in your region. One of the stores in your region needs to hire servers.

Address the following questions in your posting:

1. What knowledge, skills, and abilities are required for the position?

2. How will you identify candidates for the jobs? / What recruiting strategies will you use?

3. How will you determine which candidates to hire?

4. What metrics will you use to measure your success?

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Operation Management: What knowledge skills and abilities are required for the
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