What kind of information was delivered through informal


Information Flow: What's the Latest Buzz?

All organizations provide information to the public and to members through official channels. But information also flows through unofficial channels. Your Task. Consider an organization to which you belong or a business where you've worked. How did members learn what was going on in the organization? What kind of information flowed through formal channels?

What were those channels? What kind of information was delivered through informal channels? Was the grapevine as accurate as official channels?

What barriers obstructed the flow of information? How could the flow be improved?

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