What it is and how organizations use balanced scorecards


Discussion Post: Operational Excellence

We focus on the concept of the balanced scorecard. Note what it is and how organizations use balanced scorecards. Note any alternative methods organizations use instead of the balanced scorecard and why they would use these methods over the balanced scorecard.

The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.

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