Question:
Marlow's hierarchy is the open-ended category self-actualization needs. It is open-ended because, as Maslow pointed out, it reflects the need to reach one's potential. One may satisfy this need by striving to become a better homemaker, plumber, rock singer, or manager.
a) Howard Schultz, chairman of Starbucks, explains his company's formula for "exceeding employee expectations" so that they, in turn, will do the same for customers: We provided comprehensive health care as well as equity in the form of stock options to all employees. For the first time in America's history, not only did part-time workers have a stake in the financial outcome of the company, but they had the kind of health-care programs that gave them the sense of security and a psychological contract with the company that the company was not going to leave people behind.
b) Starbucks is trying to satisfy which particular needs in Maslow's hierarchy? Explain Is this an effective approach to motivating today's employees?
c) Does Money Buy Happiness?
d) Gallup poll: Even if they won a $10 million lottery jackpot, 55 percent of working Americans would continue to work. George Lucas, director of Star Wars movies: Money can buy pleasure, but pleasure isn't happiness. Happiness is a feeling that goes beyond pleasure.
Some management theorists say money isn't a motivator. Do you agree or disagree? Why? When it comes to motivating you do your best, what role does money play?
e)
How Family-Friendly Are U.S. Labor Laws?
Fathers in 66 countries receive or have a right to paid paternity leave. The United States does not guarantee paternity leave.
f) 168 of 173 countries studied guarantee paid maternity leave, but the United States, Lesotho, Liberia, Papua New Guinea and Swaziland do not. Ninety-eight countries offer 14 or more weeks of paid leave.
What is your assessment of this situation? What specific family-friendly programs would you recommend? How far should companies go in terms of being family -friendly?