Assignment:
Case Study
Nations Hotel
Measuring ROI in Business Coaching
1. From an HRM perspective, what is the value of using an ROI approach to Coaching? How could ROI be used for other training?
2. Critique the design of the program, methods of evaluation and data collection. Based on the result, what changes should be made?
3. Give at least one example of an objective in your job and how coaching could be linked to a performance measure. How would you evaluate the ROI? OR
4. How would you improve an issue such as; employee engagement by addressing performance improvement using coaching?
5. What approaches would establish coaching as part of the culture?