What is the tqm approach


Responsethe following questions :

Question 1. Describe self-managed work groups and the situations for which they are best suited. Why are self-managed work groups more likely to be found in high involvement plants?

Question 2. What is the TQM(total quality management) approach to EI (employee involvement) and how does it differ from other approaches? Discuss Deming's influence on this approach.

Question 3. Describe the four career stages discussed in this chapter. Those stages are the establishment stage, the advancement stage, the maintenance stage, and the withdrawl stage. Discuss how various individual employee development interventions might apply to each stage.

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Strategic Management: What is the tqm approach
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