What is the system capacity and which is the bottleneck


Monique Food Processing Company produces light snacks that can be heated in a microwave. The following steps are included in the process:

Steps                                 Description                                                                   Capacity (Units/Hour)

1                                           prepare food                                                                  200

2                                        Measure and place in plastic pouch                               175

3                                         Prepare cardboard box                                                   200

4                                         Insert Pouch into box                                                       300

5                                          shrink wrap box                                                               200    

  • What is the system capacity, and which is the bottleneck department?
  • How much slack (unused capacity) is available in other departments?
  • How much system capacity can be gained by adding capacity to the bottleneck?
  • What are the key factors that determine when to add capacity?
  • Why would an organization want to reduce its capacity?   
  •  What is the system capacity, and which is the bottleneck department?
  • How much slack (unused capacity) is available in other departments?
  • How much system capacity can be gained by adding capacity to the bottleneck?
  • What are the key factors that determine when to add capacity?
  • Why would an organization want to reduce its capacity?  

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Operation Management: What is the system capacity and which is the bottleneck
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