1. In today's fast-paced environment, individuals are continually trying to do more with the same limited time constraints. In a retail store like Wal-Mart, explain how components of queuing systems can influence customer satisfaction or dissatisfaction. How might the queuing process positively or negatively impact customer loyalty? Respond to at least two of your classmates' postings.
2.Under what conditions would you choose to use a simulation model? What is the simulation process? Explain the pros and cons of using simulation modeling. Respond to at least two of your classmates' postings.