Discussion Topic 1; Crisis Communication of Giuliani & Nagin
Research Rudolph Giuliani and C. Ray Nagin in the context of both their disasters that happened while holding the Office of the Mayor for New York City and New Orleans, respectively: 9/11 and Hurricane Katrina. Compare and contrast these two subjects given their communication to the public both during and after the disaster. What was different? How does controlled crisis communication affect DRP execution?
Discussion Topic 2; Crisis Communication Plan
What is the role of the Crisis Communication Plan (CCP) in the NIST SP800-34 Framework? Does a CCP differ from a press release? If so, how? Are shareholder or consumer or employee or public perceptions about your handling of a disaster important? What happens if the CCP is bad or does not exist at all?