What is the repairmans expected idle time each day what is, Operation Management

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What is the repairmans expected idle time each day what is

A TV repairman finds that the time spent on his jobs has an exponential distribution with mean 30 minutes. If he repairs sets on FCFS basis and if the arrival of sets is with an average of 10 per 8 hour a day.

a) What is the repairman's expected idle time each day?

b) What is the average number of sets in the system?

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