What is the purpose of a performance measurement system


Assignment

i. What is the Balanced Scorecard? How is it important to the value and scope of performance measurement?

ii. What is the purpose of a performance measurement system? Of the five elements, which two do you consider the most important? Why?

iii. What factors should be considered in selecting performance measures? To what should the measures be linked?

iv. Define "culture of quality." How does this concept affect changing organizational culture?

v. What are the barriers of change? In your opinion, what is the most difficult barrier to overcome?

vi. What are "best practices?" How should they be used in the organization to establish, or change, organizational culture?

Format your assignment according to the following formatting requirements:

i) The answer should be typed, using Times New Roman font (size 12), double spaced, with one-inch margins on all sides.

ii) The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.

iii) Also include a reference page. The Citations and references must follow APA format. The reference page is not included in the required page length.

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