What is the percent change in multifactor productivity


The legal assistants at a prestigious law firm have proposed a new search engine for their use. They charge their clients $670 for each title search and pay their clerks $25.00 per hour. Currently, a typical search process requires 44 minutes of each person's time. With the new tool, they will need only 36 minutes per search but they will be charged $2.0 per search in fees. What is the percent change in multifactor productivity compared to the current search process? (Keep two decimal places in your answer)

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Operation Management: What is the percent change in multifactor productivity
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