What is the optimal tool for joe and susie to ensure they


1. It turns out, Joe has been told by his neighbor that, according to his neighbor's best friend cousin, the sandal manufacturer needs to make any deal to offset some legal expenses in Peru. May Joe use this information to improve his and Susie's negotiation position?

A. You can't un-ring a bell, so absolutely.

B. No way, that would be bad.

C. It may be permissible.

D. Yes, since he didn't solicit the information and it may not even be accurate, so it is a gamble if uses it as much as if he doesn't.

2. What is the optimal tool for Joe and Susie to ensure they are punctual arriving at the negotiation with the sandal maker?

A. A calendar B. A stopwatch C.GPS D. A strategic outline

3. If Susie shrugs her shoulders when Joe asked if she minds/ is bothered by a stop for coffee on the way to the negotiation, this would be an example of

A. nonverbal communication

B. Indirect response

C. Passive response

D. all of the above

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