The chosen company which will be used for the final project is no other than McDonald’s Restaurant. McDonald’s is the number one leading fast food service for profit company in the world. The company has experienced both some good years and bad ones, but overall, they are known for their low-priced meals both in the States and around the world. Their campaigns are done in such a family oriented atmosphere that sends a message to the communities they serve and how important family is to them.
The story of how McDonald’s came to existence started way back in 1950’s when a man by the name Ray Kroc discovered a small burger restaurant in California that was ran by brothers D and Mac McDonald’s. the two brothers whose restaurant only concentrated on very limited items were in search of a new agent, and that was when Ray Kroc in 1955 discovered the McDonald’s system and that was how the McDonald’s story began. The company has over thirty-six thousand restaurants in more than one hundred countries around the world and they are continuing to rapidly grow as time goes on.
The types of products and services offered at McDonald’s are McChicken, McNugget, fries, Angus cheese burgers, chicken wraps of different types, fish sandwiches, and salads. McDonald’s also offers breakfast items such as fruit and maple oatmeal, Pancakes, egg McMuffin, Sausage biscuit, and many more. Their strategic goal and objective as a company is to serve good food to customers in a friendly, fun environment, and to be a socially responsible company, while also providing good returns to their shareholders.
From an HR standpoint, where the company wants to go, assess where they are at currently, and design a plan to get from where they are to where they want to be;
Competency Gaps
a. What is the current state of the workforce of your company?
b. Based on the company’s strategic goals, are there gaps in the competencies of the current workforce? Explain how you identified these gaps (or lack of gaps).
c. Does the company systematically identify competency (or skill) gaps for workforce planning and development purposes? If so, explain their current process, including the types of data used for analysis. If not, provide a framework for identifying gaps in the current workforce.
d. What is the current human resources strategy for your company? Is it integrated with the company’s business strategy?