What is the minimum number of waiting spaces that will


In your Easter Egg decorating stall, suppose that when your queuing area is filled, you assume customers walk past your stall. Assume, for simplicity, your 3 stations are considered to be one server. A preliminary study found that customers arrive at a Poisson rate of 3 per hour. The time required to serve the customer is exponentially distributed with a mean of 15 minutes per customer. You have decided to provide a waiting line of sufficient length such that less than 1% of arriving customers will leave. What is the minimum number of waiting spaces that will satisfy the objective?

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Operation Management: What is the minimum number of waiting spaces that will
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