1. What is the make-up of customers and target market for a candy store?
2. Describe the Kubler-Ross five-stage model – the Change Curve, and how it could be effective in the farming industry.
3. Develop a list of 10 legal, valid, and job-related questions that you would use when you interview someone applying for the position of Customer Service Supervisor in your company.
4. Apply management theories and resource management practices to successfully lead a dynamic organization.