Assignment: IT Issues and Management
CASE STUDY MEMO
DESCRIPTION
One of the most important parts of this course is the ability to write in an effective manner that can clearly express an IT issue in business terms to key decision makers. For that reason, you are asked to write a Case 300 Memo (or simply an email) addressed to key decision makers in the case studies read through this course.
For this task, you are asked to play the role of an IT expert that is employed in the company discussed in each case. Your job is to identify the issue, relate it to a decision maker in business terms, offer some key background information and finally offer a solution to a key decision maker in the case. This requires you to analyze the situation in the case and provide appropriate and accurate information in a clear and concise way. The information needed to write your memo is included in the case; be sure to pull evidence from the case when writing your memos.
EXPECTED QUESTIONS TO BE ANSWERED
For each case study, your Case 300 Memo MUST be able to answer the following questions.
1. What is the key decision/issue presented in the case?
2. What is the main business impact related to that decision/issue?
3. Listing some attributes of the information technology and/or the key pieces of knowledge required to make a decision surrounding the issue presented in the case?
4. What are two things that can be done to help remedy the issue or aid the decision maker in the case?
Format your assignment according to the following formatting requirements:
1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
3. Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.