1.CLASS...As I've mentioned last week, one of the shortcomings in our text is that it does not explicitly cover leadership and change. Sooo...I want to take a little time to get back to leadership.
1. First, let's define some terms...what is transformational vs transactional leadership?
2. Why does transformational leadership matter? What does it create that otherwise might not exist?
3. What occurs as a result of transformational leadership in leading change?
2.CLASS...allow me to introduce the Balanced Score Card (BSC) as a tool to help management change. Please review the attached short article, "Leading Change with The Balanced Scorecard."
Q: What is the fundamental purpose of the BSC and how can change agents use this tool in the change process? Has anyone in class used this tool for a change initiative? If so, tell us about it.