What is the difference between surface level diversity and


1. What would the negative impact of having a low EI manager or boss or co-worker be in the workplace? What signs would you look for in yourself to determine whether or not you have a high or low EI? Discuss at least 2 ...If you or a co-worker or boss have a low EI, what are some steps that might be taken to improve the situation?

2. “Stereotyping involves assigning a group’s perceived attributes to individuals known or believed to be members of that group. Consequently, everyone identified with the stereotyped group is assumed to possess these characteristics.”   Be sure to read and consider that definition carefully (don’t rely on your own pre-conceived definition of stereotyping! Give an example that illustrates how stereotyping could lead a manager to make a critical mistake.

3. Psychological harassment is one of the fastest growing sources of workplace stress. Choose ONE of these phenomena, explain what it is, and discuss in some detail what an organization might do to prevent or at least minimize instances of these behaviors in the workplace.

4. What is the difference between surface level diversity and deep-level diversity, and why is it important for managers to recognize BOTH in the workplace?

5. Briefly discuss what you would consider the most important “value add” or “learning” that you have experienced, and why?

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