In this Case Assignment after you have read the articles from the required reading list, conduct your own library search and write a comprehensive summary/critique in which you answer the questions:
What is the difference between metrics and analytics?
What is benchmarking?
What are scorecards and dashboards?
How are these tools being utilized in the HRM context? Bring in private-sector employer examples found in your readings/research (stating employers by name).
Offer your insights into the topic and its implications for HR.