1. You are advising the owner of Smalltown Computer, a new, local computer repair store that also builds custom computers to order. What competitive strategies would you advise Smalltown Computer to take? Which ones will it have difficulty exercising?
2. What is BPM? What are the steps involved in practicing BPM?
3. What is the connection between organizations, information systems, and business processes?
4. The role of the information systems department in a company is solely to support the needs of other groups as determined by senior managers. Explain why you agree or disagree with this statement.
5. Define business process. What might be a business process used at a hospital?
6. What kinds of jobs are not likely to be outsourced and why?