Problem
Referring to the Service Now Learning Portal courses for this module answer the below questions
1) What is the Configuration Management Database (CMDB)?
2) Why is the CMDB important and how is it used?
3) What is the service catalog?
4) If you were the ServiceNow administrator for an organization. this could be a school, a medium-sized support organization, or some other type of organization, what parts of the service catalog would be useful for that organization? Be creative and pick an organization that interest you.