What is the bottleneck in this process and what is the


The Geneva Watch Corporation manufactures watches on a conveyor belt with six stations. One worker stands at each station and performs the following tasks:

Station Tasks Processing Time (seconds)
A: Preparation 1 Heat-stake lens to bezel 14

Inspect bezel 26

Clean switch holes 10

Install set switch in bezel 18

Total time for A 68
B: Preparation 2 Check switch travel 23

Clean inside bezel 12

Install module in bezel 25

Total time for B 60
C: Battery installation Install battery clip on module 20

Heat-stake battery clip on module 15

Install 2 batteries in module 22

Check switch 13

Total time for C 70
D: Band installation Install band 45

Inspect band 13

Total time for D 58
E: Packaging preparation


Cosmetic inspection 20

Final test 55

Total time for E 75
F: Watch packaging Place watch and cuff in display box 20

Place cover in display box base 14

Place owner's manual, box into tub 30

Total time for F 64

These six workers begin their workday at 8:00 a.m. and work steadily until 4:00 p.m. At 4:00, no new watch parts are introduced into station A and the conveyor belt continues until all of the work-in-process inventory has been processed and leaves station F. Thus, each morning the workers begin with an empty system.

a. What is the bottleneck in this process?

b. What is the capacity, in watches per hour, of the assembly line (ignore the time it takes for the first watch to come off the line)?

c. What is the direct labor content for the processes on this conveyor belt?

d. What is the utilization of the worker in station B (ignore the time it takes for the first watch to come off the line)?

e. How many minutes of idle time will the worker in station C have in one hour (ignore the time it takes for the first watch to come off the line)?

f. What time will it be (within one minute) when the assembly line has processed 1 93 watches on any given day?

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Management Theories: What is the bottleneck in this process and what is the
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