What is the average total time a customer spends in the, Operation Management

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What is the average total time a customer spends in the

Gorsuch Law Firm has two paralegals. Customers arrive randomly at an average rate of 10 customers per hour and a standard deviation in interarrival times of 6 minutes. Service times have a mean of 10 minutes and a standard deviation of 10 minutes. What is the average total time a customer spends in the system? 33 mins 10 mins 83% 23%.

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