What is the average time that arriving customer will spend, Operation Management

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What is the average time that arriving customer will spend

Problem

A single automated checkout machine at a grocery store has an average time between Poisson arrivals of 12 minutes. The machine processes customers at a constant rate of six per hour. What is the average time (in minutes) that an arriving customer will spend in the queue?

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Operation Management: What is the average time that arriving customer will spend

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Operation Management: What is the average time that arriving customer will spend

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