What is the average number of customers waiting to order, Operation Management

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What is the average number of customers waiting to order

suppose customers arrive about every 2.4 minutes on average to kline's dairy bar for ice cream, according to poisson process. There are two windows open for service where customers pay for service and receive their order. It takes an average of 2 minutes(exponential) to complete each customers order.

What is the average number of customers waiting to order ice cream?

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