What is the advantage of having a knowledge management, Computer Network Security

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What is the advantage of having a knowledge management

Assignment Task: Referring to the ServiceNow, Now Learning Portal courses for this module answer the below questions

1. What is the advantage of having a knowledge Management, or Knowledge Base in your Help Desk Software?

2. What would be three good articles to include in your knowledge Management Module?

3. What are the types of notifications available from the ServiceNow Platform, and what are the advantages of each type?

4. Why is quality reporting important for the organization as a whole, management, support specialists, and end-user?

5. What is a Service Catalog and how is it used?

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Computer Network Security: What is the advantage of having a knowledge management

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Computer Network Security: What is the advantage of having a knowledge management

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