Format: Short Answer (provide brief and concise responses directly under each question).
Answer the Following Questions:
1. Why is it important for managers in healthcare to accept the role of change agent?
2. How can change be opportunity?
3. What is proactive change verses reactive change? Give a healthcare example of proactive change.
4. Why do people often oppose and resistance change?
5. Why is agility (flexibility and adaptability) crucial in the healthcare industry and business in general today?
6. List the guidelines for the effective management of change.