Assignment: Reflection Paper
The authors claim that the implementation of innovative performance improvement programs is a systems problem, not the result of insufficient tools or the wrong people.
Based on this paper, answer the following questions. Be sure your answer contains enough depth to adequately address the question.
a) The authors use a causal loop diagram to illustrate the dynamics of the process improvement phenomenon. Explain the components of a causal loop diagram. Do you think that this type of diagram is effective in communicating the system dynamics of process improvement programs? Why or why not?
b) What is meant by workers performing heroic efforts? Why are these often rewarded in organizations?
c) What is the impact of delays on the success of performance improvement programs?
d) What do the authors suggest is the root cause of failed performance improvement programs? Do organizations typically attribute the correct root cause to these failed programs?
Format your assignment according to the following formatting requirements:
i) The answer should be typed, using Times New Roman font (size 12), double spaced, with one-inch margins on all sides.
ii) The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
iii) Also include a reference page. The Citations and references must follow APA format. The reference page is not included in the required page length.