what is meant by questionnaires this includes
What is meant by Questionnaires
This includes sending out questionnaires to the work force or/and to customers to find out their views of existing system and to find out how. Some of the key tasks are carried out.
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define the term- analysisthe analysis involves some or all of the following stages fact finding - this is usually done in four ways understanding the
observing the existing system first hand this involves watching personnel using the existing system to find out precisely how it works there are a
what are the advantagesof fact finding- analyst obtains reliable data- its possible to see exactly what is being done- this is an inexpensive
determine the disadvantages of fact finding- people are usually uncomfortable being watched and may work in a different way- what they are
what is meant by questionnaires this includes sending out questionnaires to the work force orand to customers to find out their views of existing
state the term- interviewing this involves a one to one question amp answer session between analyst and customeremployee a good method if analyst
what are the advantages of interviewing - opportunity to motivate interviewee to give open and free answers to analysts questions -
state the disadvantages of interviewing- can be expensive to carry out - can be a very time consuming exercise- unable to
explain the term- looking at existing paperwork this allows analyst to see how paper files are kept and look at operating instructions and check
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