1. What is managed care, and what are managed care techniques? Why did managed care emerge? What are the different types of managed care plans?
2. Which of the following statements about values is true?
-Values impact the individual, but not how they work.
-Values are not very stable; they change over short periods of time.
-Values affect the decisions people make, but have little impact on their behavior.
-Values are the result of accumulation of life experiences.