Solved: What is guest service, What is guest service? Why is guest service important to a food, Marketing Management

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What is guest service

Task: Food and Beverage Management

Question 1 What is guest service? Why is guest service important to a food and beverage operation? How may managers increase the level of guest service provided? Recommend at least three strategies

Question 2 What complaints arise in a food and beverage operation? How are these complaints handled? Who handles them? How does mishandling a complaint affect word-of-mouth advertising? What possible ramifications may occur?

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