1. Telecommuting (virtual workforce) allows users to work from remote locations such as home or hotel using high-speed Internet to access business applications and data.
True False
2. Which of the choices below offers an example of a LAN?
A. the Internet
B. Microsoft’s main campus in Washington
C. the city of Denver’s court and police departments
D. college campus
3. What is the conversion of IP addresses that identifies labels that use a variety of recognizable naming conventions?
A. domain grades
B. URL spaces
C. domain national sequences (DNS)
D. domain name system (DNS)
4. What allows separate systems to communicate directly with each other, eliminating the need for manual entry into multiple systems?
A. integration
B. intelligence
C. data interchange
D. demand plan
5. What is a supply chain planning system?
A. views all areas up and down the supply chain in real time
B. uses advanced mathematical algorithms to improve the flow and efficiency of the supply chain while reducing inventory
C. ensures supply chain cohesion by automating the different activities of the supply chain
D. occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain
6. What is customer relationship management (CRM)?
A. the management of information between and among activities in
a supply chain to maximize total supply chain effectiveness and corporate profitability
B. the integration of all departments and functions throughout an organization into a single IT system (or integrated set of IT systems) so employees can make decisions by viewing enterprisewide information about all business operations
C. a means of managing all aspects of a customer’s relationship with an organization to increase customer loyalty and retention and an organization’s profitability
D. information that connects the plans, methods, and tools aimed at integrating separate enterprise system
7. What is enterprise resource planning (ERP)?
A. the management of information between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability
B. the integration of all departments and functions throughout an organization into a single IT system (or integrated set of IT systems) so employees can make decisions by viewing enterprisewide information about all business operations
C. a means of managing all aspects of a customer’s relationship with an organization to increase customer loyalty and retention and an organization’s profitability
D. information that connects the plans, methods, and tools aimed at integrating separate enterprise system.