What is customer service in today's business environment?
As an employee, what are some of the ways in which you can affect your company's culture?
As an employee, what are some ways you can successfully serve your internal and external customers?
When working in a retail store, how would you approach a person with a visual impairment?
How would you demonstrate a product's features to this person?
Assume you are at a restaurant. Imagine you have a client form the mature generation and another client from Generation Young. How would you tailor your service to each client?