Assignment:
Create a five paragraphs (minimum of 600 words),
To complete this task, follow these steps:
• Review the feedback provided by your instructor and classmates and make necessary changes to revise the content, organization, style, and format of your essay.
• Address at least one counter-argument that a reasonable person might present to counter your opinion. Either explain why that counter-argument is wrong, or explain why it is weaker than it first appears. Using research to support this is optional, but it might be a good idea
• Incorporate at least one source into your paper. You should use APA format to Includes at least one reference that is cited properly internally and on a reference page.
• Proofread to ensure there are no spelling and grammar errors
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CONFLICT MANAGEMENT
Keone Houston
Lamu is an industrial town with companies from various countries setting up factories because of the local government's investment incentives to companies. The road network is in perfect condition while the local government has subsidized the cost of power for companies. The effect of this proliferation of industries has attracted jobseekers from the rest of the country is there is large pool of labor to match the industries. The companies have hired people from different communities and cultures and as such, conflicts are rampant between the workers. Companies therefore suffer low productivity and high employee turnover as they try to contain the conflicts (Spaho, 2013).
Besides affecting the productivity of a company, conflicts can affect employees both at work and at their homes. For instance, conflicts could lead to stress and the inability to relate with family members well. Conflicts are also a well-known cause of job dissatisfaction. Major causes of conflicts at the workplace include differences in perceptions as well as having different ways of completing the same tasks. The conflict is worse when two colleagues have strong and assertive personalities. Conflicts can also arise when people have different values, especially on ethical matters. It is therefore important to understand the values of other persons to avoid asking them to go against their beliefs (Spaho, 2013).
One way the industries can contain the conflicts is by preparing employees psychologically to expect to interact with people from different cultures. This preparation should be during people's induction to the company. The company should organize bonding activities for the employees to help create friendships between workers that extend beyond working hours. It would be helpful to give tasks to groups consisting of people from various cultures. In teams, it becomes easier to see and respect the abilities of other people.
A common misconception about conflict is that it always has negative impacts on the organization. However, managed conflict can lead to healthier relationships between employees because each learns the values of the other. Managed conflict encourages people to communicate and as such leads to creation of solutions to existing problems. Conflicts can lead to greater scrutiny of decisions and as such, the company gains from correct decisions being made. Employees can also grow from the conflict because they learn how to defend their positions but at the same time respect the opinion of others (Spaho, 2013). Moments of conflict within organizations can also act as a chance for the creation of leaders.
References
Spaho, K. (2013). Organizational communication and conflict management. Management: Journal of Contemporary Management Issues, 18(1), 103-118.