Problem:
Imagine you are a supervisor on a health unit, and you have an employee who is constantly complaining about things that are difficult for you as the supervisor to control, such as staffing and wages. The employee is known for being very negative on the unit, often upsets staff, and is clearly negatively affecting morale. What do you think is the best way to manage this employee in terms of your relationship with this employee but also the good of the whole unit? Why do you believe this is the preferred way of managing the situation? What would be an example of an approach that would likely fail or only make the situation worse regarding the unhappy employee and/or the unit as a whole?