1) We've spent a good portion of the course thus far looking at competitors to our selected health organizations, but what about possible partnerships that could strengthen services or the brand. Select a health organization and identify a viable partner for them.
Why did you select this partner?
What value-add do they bring?
Determine whether the potential partner has appropriate support systems in place to support a great customer experience. Explain why or why not.
2) What is a qualitative analysis? Give one example on how this method can be used to improve performance in a healthcare setting.
3) What is meant by the term "second shift." What proportion of household labor, on the average, do women perform? How does your family sort out who does what? What are the important factors in making these decisions in your family?