1. Describe how a business analyst might use decision analysis to identify a situation.
2. What is a chi-square test? When is a chi-square test appropriate? How do you interpret the resulting p-values for such a test? Give some examples of examples of questions that could be answered with a chi-square test.
3. Build M/M/I queue for a process in a health care facility where patients will be in a queue. What is the goal, what does the exercise tell you? What is your solution?
4. Choose a service that is not basically an Internet or online service. How can your chosen service provider use the World Wide Web to help increase customers and revenue? Examples of service providers that are not basically Internet or online services are hair salons, dry cleaners, dentists, landscapers, child care providers, and so on.