Discussion
Pick one of the Lodging Operations Departments discussed in class or via slides.
Overall Property Management
Reservations/Central Sales
Front Desk
Customer Loyalty
Concierge
Guest Services
Revenue
Reporting and Analytics and Inventory Management
Housekeeping
Maintenance
Food and Beverage
Sales and Marketing
Human Resources - Recruiting, Staffing, Labor Management, Certifications
Security/Loss Prevention
Technology
Name the Department. What interests you about this area of lodging operations? Why is it so important that this area of lodging operations have their own operational plan?