Assignment task: Choose one UMass Global problem you think needs to be addressed. Word the topic as a problem-solving question (see page 379). Analyze the topic, asking the following questions:
How important is the problem?
What information do you need to analyze the problem?
Where would you find this information?
What barriers would keep the problem from being solved now?
Which steps in the problem-solving process do you think will generate the most conflict and why?
Book: The art of Public Speaking 13th Edition Chapter 20